BrightHR
Head of UX
Nov 2024 – Present
Leading the UX discipline across BrightHR’s global product suite. Established improved hiring practices for designers, defined UX operating models, and strengthened collaboration across product and engineering. Spearheaded the integration of AI functionality into the web platform including building the POC using Cloudflare AI workers, expanding BrightHR’s intelligent tooling capabilities. Increased visibility of product analytics across BrightHR through tool standardisation and reporting frameworks. Designed and built a customer feedback portal POC complete with backend to capture user sentiment and close the loop between research, design, and delivery.
Principal UX Designer
Nov 2023 – Nov 2024
Acted as interim Head of Design following three leadership departures, maintaining stability and direction across the UX function. Elevated research visibility and strategic alignment across R&D through improved insight reporting. Led end-to-end design and research for major initiatives including Performance Management, Recruitment, Exchange, HR Advice, Praise, Custom Reports, and Payroll (POC). Partnered closely with engineering and product leadership to deliver scalable, high-impact solutions within BrightHR’s enterprise platform.
Senior UX Designer
Mar 2020 – Nov 2023
Joined the .com team to lead UX and visual design across BrightHR’s marketing and digital properties before establishing and championing BrightUI, the company’s design system. Introduced and scaled Figma as the core design tool across all product teams, standardising workflows and improving collaboration. Delivered research-led design across multiple product areas, including VaccTrak, ANZ Accrual, Bulk Upload, and early iterations of Performance Management.